An overview of the services we offer
From onboarding to day-to-day operations, here's everything STR Rocks can handle for your property. See exactly what's included with each plan on the pricing page.
Initial Consultation and Rent Projection Analysis
Personalized consultation to understand your property and goals. We perform a detailed market analysis to project potential rental income and identify the best pricing strategy.
Staging and Furnishing
Stage and furnish your home to create a stylish, comfortable space that travelers love. From décor to essentials, we handle it all to ensure a memorable guest experience.
Remodel Management
Oversee your property remodel from start to finish—coordinating contractors, managing timelines, and ensuring quality work.
Cleaning
Our professional cleaning team ensures your property is spotless and guest-ready after every stay.
Repairs and Servicemen Management
Handle all repair requests and coordinate with trusted servicemen to ensure timely, quality fixes.
Professional Photography
Provide high-quality, professional photos that showcase your property's best features and drive more bookings.
OTA Onboarding
Set up your property on top Online Travel Agencies like Airbnb, Vrbo, and Booking.com with optimized listings.
Guest Book Design and Printing
Create and print custom guest books that highlight your home's features, house rules, and local recommendations.
Smart Locks
Recommend and set up smart locks for keyless entry, with remote access control and custom codes.
Monthly Bills Management
Receive, review, and pay monthly property bills, and provide clear financial reports.
State and Local STR Permits
Handle all required applications and paperwork to secure state and local short-term rental permits.
Sales Tax
Register the property for state and local sales tax collection and ensure compliance with tax regulations.
Basic Guest Expected Supplies
Stock the property with essential items travelers expect for a comfortable, hassle-free stay.
Luxury Supplies
Provide over-and-above basics with upgraded toiletries and convenience items guests may forget.
Exterior Cameras and Monitoring
Install and manage exterior security cameras to monitor guest activity and protect the property.
Proxy Communication
Manager Host ensures the owner's tone and guidance for all guest communication.
Guest Communication and Review Management
Handle all guest messaging from inquiry to checkout, and manage reviews to protect your reputation.
Listing Modification
Ongoing updates to property listings across all booking platforms to boost visibility and bookings.
Pricing Strategy and Secret Formula
A proven, data-driven formula that maximizes occupancy and revenue year-round.
Fraud Protection
Guaranteed reservation payouts even if a guest disputes charges or uses stolen payment methods.
Noise and Smoke Monitoring
Smart devices that track noise levels and detect smoke or vaping indoors.
Guest Instruction Signs
Clear, professional signs to guide guests on appliances, house rules, and Wi-Fi info.
Payment Collection
Secure guest payment collection with timely payouts to the owner.
Accounting and Bookkeeping
Detailed monthly statements tracking income, expenses, and owner payouts.
Gap Night Automation
Automatically adjust pricing and minimum stay settings to fill short gaps between reservations.
Handle Guest Damage Claims
Manage the entire damage claim process from documentation through reimbursement.
STR Consultation
Expert guidance on setup, pricing, compliance, and best practices for your short-term rental.